Video Overview

II. Power of No-Blame Problem Solving

Part III: Respectful Presentation & Pursuit of your Solution (Steps 9-10)

See: Citizen Power, Chapter 5; review 10-step No-Blame Problem Solving Guide in Chapter 6

This video contains:

1. A review and continuation of the 10-Step No-Blame Problem Solving Guide

Step 9: Presenting your solution – pointers about preparing and delivering your presentation, for example:

1. 1. Dress in business attire 
   2. Arrive early
   3. To command respect, give respect 

Step 10: Respectful pursuit – pointers about following up the presentation of the solution, for example:

1. 1. Follow up with further meetings/thank-you notes 
   2. Build support for your solution with your community 
   3. Be patient but persistent

Download the full 10-Step Guide to No-Blame Problem Solving